At Vyten, we prioritize the security and privacy of your data. Our tech team is dedicated to delivering secure, reliable, and compliant solutions that ensure adherence to regulatory standards. This Trust Center outlines our key policies, procedures, and commitments to safeguarding your data and delivering a seamless app experience for your business.

1. Data Security and Encryption

Our technology follows industry-standard security practices to safeguard your data. All data in transit is secured through TLS (Transport Layer Security). This ensures that your information is protected during transmission between users and servers.

Our tech team’s data centers are equipped with advanced security measures, such as biometric access controls and VPN-secured networks, providing multiple layers of protection for both the infrastructure and your data.

2. Data Storage and Localization

All data processed through our app development platform is stored in compliance with applicable laws and localization requirements. Data storage is based in France, with robust backup systems and daily data snapshots stored across three distinct geographical locations.

3. Compliance and Certifications

Our platform adheres to the GDPR (General Data Protection Regulation) framework to protect personal data and ensure the privacy rights of users. While this technology complies with GDPR standards, each client is responsible for providing and enforcing their own privacy policy and terms of use for their mobile app.

Vyten ensures utilization of the tools within our platform that support ADA compliance, but responsibility for ensuring compliance ultimately rests on the client, particularly in relation to the content and branding they provide.

4. Incident Response and Breach Notification

Our platform provides proactive monitoring to detect potential security incidents and respond to them swiftly. If a security breach occurs, a clear breach notification process is followed to ensure timely and transparent communication with affected parties, in line with legal requirements.

5. Data Access and Control

Vyten uses role-based access control (ACL) features through our technology to control who can access the data within each of our apps. This helps you ensure that sensitive information is only accessible to authorized personnel.

6. Data Retention and Deletion

Our platform ensures that data is not stored longer than necessary and that it is securely deleted following industry-standard practices when no longer needed or upon request.

7. Regular Audits and Assessments

Our platform undergoes regular internal security audits to ensure the integrity of its systems.

8. Third-Party Management

All third-party integrations offered by the platform are carefully evaluated by our tech team to ensure they comply with our security and privacy standards.

Note: We are not responsible for the actual functionality or performance of these third-party services. Our assessments help reduce risks and ensure consistent data protection, but the operation of these integrations is managed by the third-party providers.